Not Your Typical Recruiting Agency

ServingTalent places diverse U.S. diplomat (foreign service) and military spouses with employers who need top-notch talent now.

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The professional spouse population is difficult to find because they are spread out and most online groups restrict access to these communities. We have access because we as a team are military and foreign service (FS) spouses, and that makes us different from other recruiting agencies: we understand our talent pool well because we are them, and as a result we have a close relationship with our candidates, who self-identify to us automatically as military- and foreign service-affiliated.

We have cultivated a ready-to-work, diverse pool of talent that is over 90% women, experienced, and educated (80% possess a bachelor’s degree or higher; 43% hold a master’s, PhD, or JD; and 23% are bilingual or trilingual). The common element they share is that their families are serving our country and their unemployment rate is over 28%. ServingTalent eliminates the hours you spend scouring job boards and gets you people to interview within days. Our candidates check all the boxes: they have diverse backgrounds and are leaders with soft skills that are difficult, if not impossible to teach. And by hiring a spouse you make a social impact, improving livelihoods and enabling families to remain in service to our country. 

Since we are different than traditional recruiting agencies by nature of our exclusive population and close understanding of our candidates, we've come up with an easier way to source from our talent pool, diverging from the traditional contingency “pay 20% when you hire” recruiting model (though we still offer that when a company requires end-to-end recruiting support).

Do you need a steady stream of a specific type of talent?

For a flat fee (starting at $500), we send you 5 profiles of available to work star candidates per month (professions include: administrative, marketing, and project management). There is NO additional fee if you decide to hire any of those candidates. Our population is diverse across professional backgrounds. If you need people with different backgrounds than those above, we can send you star candidates that match those needs.

Do you need part-time freelance staff?

We offer an advertising service where you pay a one-time or flat monthly rate and we will get the right candidates to come directly to you. Our spouses are difficult to find because they don't often broadcast their military or FS affiliation and belong to closed social media groups. We target pre-screened candidates and conduct regular advertising through our exclusive channels during the month. 

Do you need to train your staff to hire spouses or build a dedicated spouse hiring program?

We are currently developing an offering to train recruiters, hiring managers, and other organizational leaders on how to identify and hire military and FS spouse talent. Expected rollout: 2019.  

We bring exclusive, exceptional talent to you quickly and easily, without the sting of a recruiter fee. Contact employers@servingtalent.com today to discuss how we can help you

Female Disruptors: Marcelle Yeager is shaking up the job market for military spouses - Medium & Thrive Global

Start and act before you are ready. I like to be fully prepared and for a while thought I needed to be in order to start my first company. At some point I realized you can never be totally ready and you must jump in and take the risk. If you are open to meeting people and build a network along the way, you will have a whole community to reach out to with questions or issues along the way. And hire experts for things you do not know how to do and/or have absolutely no interest in learning!

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Military Spouses Are Not (always) Veterans

Companies often combine military spouse hiring programs with existing veterans hiring programs. We talked about this earlier this week in a blog post and here is Marcelle to share more about why companies miss the opportunity to hire exceptional candidates when making this mistake.


ServingTalent in the NY Post

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A recent NY Post article featured a spouse that ServingTalent placed, and that same article explains exactly why we do what we do.

Hiring a spouse should not be part of a veteran hiring program. Spouses have extensive private sector work experience like the traditional candidate pool.

Hiring a spouse is not a CSR initiative or charitable donation. It’s part of the hiring and investment strategy for a company’s future.

Our company doesn't just talk about military spouse employment, we get them hired.

Families in Global Transition Presentation

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On October 24th ServingTalent and Career Valet CEO Marcelle Yeager joined the DC affiliate for Families in Global Transition and Tandem Nomads to present on managing your career on the move. Her presentation on Strategic Networking for Your Ideal Job encouraged military spouses and US Foreign Service spouses to use their vast networks to build their ideal jobs.

American Express Open Forum Feature


Inside the close-knit expat community of the spouses of American diplomats lies a lot of smart talent, and American citizens eager to further their careers—if only someone would hire them.

Marcelle Yeager was one such spouse. She struggled to find work after moving overseas with her husband, who worked for the U.S. Department of State. In her struggles, and her peers', she saw a business idea.

What if, she thought, she could match these talented folks with firms back home, either for telework, or as staff on the ground?

ServingTalent, the recruitment firm Yeager founded with Maggie Varona, does just that. The pair met while their spouses were posted in Santiago, Chile. Now back in Virginia, they continue to work with the spouses of U.S government staff overseas.

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#NationalFlexDay

Today in National Flex Day.

We are proud to join FlexJobs, 1 Million for Work Flexibility, and other leaders in support of work flexibility.

At ServingTalent we are passionate about work flexibility and understand its value for our country’s workers, particularly the Military Spouse and Foreign Service Spouses that we serve. It is a smart and sustainable business strategy that improves the readiness of the Armed Forces and State Department and enables businesses to find highly skilled, adaptable employees.

Five Sections to Focus on When Updating Your LinkedIn Page

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LinkedIn can be intimidating if you haven't used it at all or had much experience with it. Even if you have, the experience of trying to update or revamp it can be stressful, much like writing a resume. Knowing which sections matter the most for recruiter and employer searches is important. You also need to know how to develop content to maximize your impact in the space available.

If you're looking to be found, the first thing to check in your profile is that your contact information is visible. Include your email address and anywhere else you'd like to be found (Twitter, Facebook, blog or website) to the contact information section of your profile. If you don't, you may miss out on opportunities.

1. Professional Headline. There are two ways people use the headline on LinkedIn. Some use their current or past job title while others choose a descriptive headline that summarizes their professional background. What's best for you depends on your goals and how you intend to use LinkedIn. For example, if you're using it for work, marketing or business development purposes, you should use your title and company name in your headline. If you're job searching or always keeping your eyes open for new opportunities, it's better to use a descriptive headline. LinkedIn allows you to use 120 characters, so utilize as much of that real estate as you can to explain the main skills, degrees or experiences that define you and what makes you unique.

2. Summary. This is probably the place on LinkedIn where people have the most trouble. Summaries vary greatly for this reason. Some folks overshare, and it can become a bit too personal for social media, let alone a professional site. Others use generic phrases, like "driven and self-motivated project manager," which sound too stiff and not personal enough. What's the middle-of-the-road solution? Provide an example, or several examples, of specific work you've done and use metrics wherever you can. If you don't have numbers to demonstrate your achievements, you can say how you've helped your company do something or how you've made a difference in your community. You'll have space for generic skills and phrases in the skills section. Include your passions in the summary and why you chose your field and what you love about it. Let people get to know you professionally with a hint of your personality or interests.

3. Experience. Another key section of LinkedIn is work experience. Many people leave the job description fields blank under their job title, company and dates. This is a mistake unless you are prohibited from doing so. Some industries and firms almost exclusively use LinkedIn instead of resumes. Therefore, you should treat your LinkedIn job descriptions as seriously as you do in your resume. What did you do in your jobs, and what impact did your work have on a process, team, person or the company? Use key skills and phrases from your line of work as much as possible here.

4. Skills. This section can be complicated because "skills" can mean anything from technical to industry to other professional expertise. You should include everything in which you feel confident. Think about the knowledge you have in your field and other skills that are likely important to employers you may target, from computer skills to technical and professional skills. This is also the place to put the generic skills mentioned above. But don't go overboard. "Oral and written communication" is fine, but "excellent time management" sounds silly. Avoid adjectives when listing your main skills.

5. Additional Information. This is your chance to show a more personal side. What activities do you enjoy outside of work? If an employer views your profile and the profiles of several others with similar educational and professional backgrounds, and something in this section piques their interest, they will want to talk to you.

If you are unemployed, you're probably wondering whether to leave your last position's dates as "to present" or put in your end date. Many recruiters will tell you to include a job entry, even when unemployed. The reason for this is that many of them will limit their search for candidates by checking the "current title" box. To avoid being missed, you can create a mock job listing in the current job section. This should include the job title or titles you are looking for. In the company name box, you can write "In Transition" or "Seeking New Opportunity." Focus on creating unique content for the sections above, and you will have an above average LinkedIn profile. Keep it professional but not too stiff or generic, and you'll be well on your way to getting noticed by recruiters and employers. If you are still stuck, check out profiles of well-known executives or LinkedIn's top-rated professionals to get an idea of what a great profile looks like.

Originally Published on US NEWS by Marcelle Yeager.

Job Hunt Resources

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One of the hardest parts of the job search is finding out about openings or positioning yourself to see them before others do too. We recommend getting ahead of the game by signing up for job alerts at sites specific to your career field, and more general sites.

Sign up for job alerts with position keywords, location selection, and mileage willing to travel (this site aggregates postings from many major sites, including Monster, CareerBuilder, ZipRecruiter, Indeed and others). You may need to set up multiple alerts. You can cancel alerts at any time.

http://www.hotjobalerts.com/

You should set up alerts on LinkedIn as well: www.linkedin.com 

Specific sites for different industries/roles:

www.idealist.org (nonprofit)

www.higheredjobs.com (education)

www.dice.com (technology)

www.efinancialcareers.com (banking, finance, accounting, technology)

www.onewire.com (finance)

www.mediabistro.com (media, advertising, PR, TV)

www.publicaffairsjobs.blogspot.com (DC public affairs & communications jobs)

www.salesjobs.com (sales)

A Checklist for Your Next Long Distance Interview

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The following tips may seem obvious and silly, but it's a good checklist to use before you hop on for a phone or Skype interview. Small missteps on your part can literally break an interview. If you're well prepared in the knowledge department but not the pull yourself together department, you aren't likely to move forward in the hiring process. For real. 

1. Wear a fully presentable outfit.

What we mean is: don't wear sweats and slippers on the bottom because you think the person will only see your top. What if you have to stand up during it? Even if you are on a phone call, wearing work clothes gets you into a business mindset.

2. Check your Internet and phone.

Check your internet connection and that your phone is charged 20-30 minutes before the scheduled interview. Log on to Skype for the interview 5-10 minutes in advance. 

3. Have a backup plan. 

Be prepared for technical failures and have a backup plan. If Skype doesn't work on your end or theirs, is your phone charged and ready by your side? 

4. Silence your devices.

Turn off phone notifications and put it on silent for the duration of the interview. Do not check messages or anything while on the phone interview. Focus. 

5. Don't force it.

If you've had an emergency occur or you are feeling very ill the day of the interview and still want to push forward with it, please reconsider. Stress comes across more easily than you would imagine. It's better to explain the situation and reschedule so you can put your best foot forward than blow your only chance to make a first impression. 

Ten Sample Questions to Help You Prep for the Interview

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Here at ServingTalent we emphasize the importance of a good interview to our candidates. It's your best chance to make an impression and get the offer you have been working towards. One of the best ways to prep for an interview is by having answers ready for common questions. Even if these exact ones aren't asked, chances are that similar ones will.

Here are ten questions that you should be ready for: 

1.  Tell me about a time you made a mistake.

2.  Tell me how you handled a difficult situation.

3.  Why should we hire you?

4.  Why are you looking for a new job?

5.  What are your salary requirements?

6.  What are your career goals?

7.  If I called your boss right now and asked them what is an area that you could improve on, what would they say?

8.  What makes you uncomfortable?

9.  What are some of your leadership experiences?

10.   What questions do you have for me?

 

Re-Energizing the Summer Job Search

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One of the last things you want to do over the summer is add something to your to-do list, especially a job search. But if it’s weighing on
your mind, do these two simple things to get started and feel like you’re on your way to the next great thing.

1. Update Your LinkedIn Profile

Focus on your headline (maximum 120
characters), summary (maximum 2,000 characters), list of skills, and
recommendations. Do not simply type your job title into the headline!
This is your opportunity to exhibit your strengths and
accomplishments. If you’ve won awards, you can be an “Award-winning
marketing manager,” and then add a dash or marker to separate a few
key skills like “corporate communications” and “healthcare industry.”

Get personal with your summary. What motivated you to get into your
field, or how did you fall into it in the first place? Were there
activities you participated in when young who have shaped the skills
you use today, such as leadership or communication? Combine the
professional and personal.

Update your list of skills. Look at key words and phrases from your
current job description or those of interest to you and use the terms
that align with your background. Don’t forget technical and language
skills.

Ask for a few recommendations from current or former colleagues. You
can do this right through LinkedIn, and often writing one for another
person inspires them to return the favor. You can give them an idea of
the skills you’d like them to focus on when writing it.

2. Narrow Your Targets

Use this time to think about companies,
organizations, or industries in which you are interested. This is a
lot easier than starting with searches by job titles which are not
standard and vary greatly between companies. This will also help you
focus your resume and cover letters when the time comes.

Sign up for talent communities online to receive job listing updates
from the companies you want to target. Try to connect with people
there and build relationships - either through contacts you already
have (or 2nd degree LinkedIn connections) or alumni groups.

Patriotism At Work: Why Companies Should Hire Military Spouses - Forbes

"It’s unusual, to say the least, to interview for a job when you are a new mother to eight-week-old twins and you’re about to move across the country for your husband’s military job. But that’s just what Kara McSwiggin did in early 2017. An experienced certified public accountant, McSwiggin scored an interview through the recruiting firm ServingTalent and landed a job with Blumer CPAs, where she could keep her skills fresh and stay in the career game at a time when many other women jump ship."

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How to List Volunteer Work as a Military or Foreign Service Spouse

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As military and foreign service spouses, you've probably done unpaid work at some point in your life. Maybe you volunteered for the unit or organization your spouse is associated with or helped out at a local nonprofit. Many of you hold positions on committees or in organizations.

While this work is not paid, it's no less important than paid work. Forget about distinguishing between the two when it comes to telling your work history. Think of them as one and the same. If you must list salary on an employment application or it's requested for a federal resume, include that information, but for all other purposes, paid and unpaid work is equal. Below are different types of unpaid work and how to include it on your resume.

Outside of Work

Once you're far beyond school years, you can be more strategic about the portrayal of your volunteer experience. If you hold leadership roles in the community, you may want to create a section after Work Experience entitled Community Leadership and list the details of your roles. For other types of volunteer work, simply list it under Additional Information at the bottom of your resume; include the organization and your role. If you haven't volunteered for an organization within the past few years, it probably doesn't make sense to include it.

Taking Time Off

There are many reasons for taking time off work – having children, caring for elderly relatives, or moving due to a spouse’s relocation. If you've taken on volunteer work during this time (anything from work in schools to religious organizations), include it as you would any job under Work Experience. Be sure to put together a few bullets to describe the work you did and its purpose or impact.

Changing Careers?

If you're switching careers to the nonprofit sector or anything that requires a volunteer base, it's even more important to showcase your unpaid work. You might consider putting a Volunteer Experience section directly under your Career Profile at the top of your resume to ensure it's not missed when you submit your application. An employer needs to know that you understand that world in order to break into it.

Military spouses and foreign service spouses should always remember to include these types of work on their resumes, it can help fill gaps in careers, or show flexibility to a potential employer. For more tips on including volunteer work on your resume, check out our Facebook page this week!

Your Master Resume

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You’ve likely heard by now that you have to tailor your résumé to every job you apply to. This could very well mean you have a stockpile in the double digits, if not hundreds. And you might feel that for this amount of effort, you’ve had little success.

It may be time to take a step back and understand what tailoring a résumé to each job means and how to do it better, which will save you precious time.

1. Create a clean master résumé. 

This is a staple for all job seekers, no matter what stage they’re at in their careers. You need one solid version with everything from your background that could reasonably be used in a résumé. However, the master résumé is not a dumping ground for every piece of job-related history. In order to save yourself headaches later when it comes to application time, clean it up now, and keep it that way as you add to it in the future.

Record all jobs and internships, education, professional training, licenses, certificates, awards, volunteer work, professional affiliations, languages, publications and technical knowledge. Put as many details as you can in this version, from dates to locations to duties. Go beyond just your job or internship tasks, and include the impact of your work, whether it’s quantitative or qualitative. To keep it clean make sure the formatting is consistent now, and fix any grammatical or other errors.

2. Dissect the job description. 

So you come across a job posting, and you’re ready to apply. Read the description closely and highlight the required and preferred qualifications. If you meet the majority of required qualifications, it’s likely worth your while to apply.

4. “Save as” and delete. 

Once you feel you’re qualified for this job and have a good grasp of what the employer is looking for, it’s time to look at your master résumé and “save as” a new version. Keep only duties and accomplishments relevant to the job posting. If you’ve held jobs in a similar type of company or industry, don’t delete those.

5. Adding the infamous keywords. 

“Keyword” now has a bad connotation in the job-searching world, but it’s not as terrible as it seems.

Take a look again at the portions of the job description that you highlighted. Where you see a match with your experience, check the wording of the posting against what’s in your master résumé. Do you use the same terms or synonyms? If you don’t have the same words or phrases, make some replacements.

However, make sure you do it in a meaningful way, and you won’t only get through an applicant automatic tracking system, but also past the deciphering eyes of a human reader.

6. Review, and then review again. 

Like you did above when you created your master résumé, it’s critical to review your work. You cannot assume that since you deleted information from your solid master copy, everything went smoothly.

Technology does have its faults, as do humans. It’s essential to look over the résumé with a fine-toothed comb, and best to do this with a hard copy. Make any changes necessary, and then repeat the edit process after taking a break for an hour or, if you have the time, a day. Try not to edit if you are exhausted after a long day at work.

If it’s a job you’re serious about, you want to submit the best product possible. Remember that this is the first impression the employer will have of you, and it needs to be good because you will not have a second chance.

In truth you need only one résumé – the master version – and the others that stem from that are variations. Once you get the hang of dissecting a job description and identifying keywords, it will be much easier to create new versions when applying to jobs.